As I posted in my previous blog I made a trip to the USA in the beginning of 2020.
The world is divided into two kinds of people ,those who enjoy flights and those who wait
for the flight to be over.
When choosing a flight there are many factors that go in.
price ,times ,what aircraft I will fly with and which airline will take me.
During the end of 2019 was a buzz about a new airline which will start serving Israel.
what that I saw is that they were described as a company that brings a feeling of
something different when flying ,the company is Virgin Atlantic.
Reading about the company and watching flight reports on YouTube made me want to fly with Virgin.
When I decided to fly in the end of 2019 I started to look into flights .
At the beginning I didn’t think I will find an opportunity to fly with Virgin.
But surprisingly virgin Atlantic weren’t so expensive (they were second cheapest)
they offered a good deal and I wanted to check it out.
Because virgin only have widebody aircrafts it means a more comfortable experience
.secondly they offered good connections which means either a short wait at the airport
or an opportunity to explore another city during the daytime and those two things virgin offered for a
good price so with no doubt I chose to fly with them.
When the day of the flight to the US came I woke up early and
showed up for ‘check in’ about 2 hours before departure
(and at a reasonable time for my father to drive towards work for another work day)
At the airport the staff of virgin Atlantic were wearing red uniform and that made it very easy
to identify my check in area .Their service was lovely and I felt welcomed
from the beginning of the process .
The “check in” and security process went pretty quick and about 25 minutes after I said goodbye to my
father I was already in the International airspace and ‘duty free’ area.
Boarding was quick and I sat comfortably in my seat .This flight was on board an
Airbus A-330,This aircraft offers a 2-3-2 seating which means easy access to the aisle when needed.
We took off a few minutes late since we waited for air traffic to let us move due to traffic in the air .
The service on board was good and my plane was about half full so passengers spread out
and we had a comfortable flight .The food choice was nice and they even gave out menus
which were printed in English and Hebrew and passengers had a choice of what to eat for breakfast,
as a kosher eater I had only one choice which was similar to one of the options on the menu
and was pretty tasty. For dessert the staff gave out krembos (Israeli snack that is popular in the winter) .
The food options and even the kosher wine that was offered on the menu showed that
someone did homework about the Israeli costumers and wanted to appeal to them in an elegant way.
We made it to London on time and I had about an hour and a half to connect to my flight to Virginia (IAD)
. Whlle boarding I checked if they are other passengers who look like they are traveling to Baltimore
and luckily I found a fellow passenger to join on the trip from
Virginia via Washington D.C to Baltimore .
PART 2
The other experience I will like to share is my last leg on this trip to the USA which is the flight from LHR to TLV.
I made it from JFK to London and had a few hours to explore London. When arriving at the airport in London to make it to the flight to TLV I got through security very quick .After words I had time to look at the
different whisky stores London Heathrow is known for .
I went to board the aircraft which was a Airbus A-330 .
After boarding and right before takeoff with the safety instructions the staff welcomed us on board
and than I experienced another taste of how Virgin did homework about the Jewish and Israeli customers and mentioned that passengers who wish to pray as a group are welcome to do so but should get the staffs help and guidance but not during meal times. this announcement amazed me since it showed to me that this airline have done some homework .The food on this flight was
only “ok” and there was no menu that was given out at the beginning of the flight.
After such an experience I would want to fly again with virgin .The fact that this company has done some
steps to welcome the Israeli customer is great .knowing that something in the service was
different gave me a good feeling. If I will be able to afford a flight with Virgin again I will probably do so again.